Effective Date: 14 October 2026
1. Introduction
Welcome to Scholars’ Medical Book House (SMBH). These Terms & Conditions govern your access to and use of our website, https://smbhhingoli.com/, including browsing products, creating an account, placing orders, and using our online services.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.
In these terms, “we,” “our,” and “us” refer to Scholars’ Medical Book House (SMBH), and “you” or “your” refers to any visitor, customer, or user of our website.
2. Eligibility and Account Registration
You must be legally eligible to enter into a binding contract under applicable law to place an order on our website.
When creating an account or placing an order, you agree to:
Provide accurate, complete, and current information.
Keep your account credentials confidential.
Update your information when necessary.
Notify us if you suspect unauthorised access to your account.
We reserve the right to restrict or suspend accounts where we reasonably suspect fraudulent activity, misuse, or a violation of these Terms & Conditions, subject to applicable law.
3. Products and Descriptions
Scholars’ Medical Book House offers medical books, academic publications, educational resources, and other products listed on our website.
We make reasonable efforts to ensure product descriptions, images, prices, editions, and specifications are accurate. However, minor variations may occur due to publisher updates, product packaging, photography, or changes in availability.
Customers should carefully review the product title, author, edition, language, publisher, and other relevant details before placing an order.
The availability of a product on our website does not guarantee that it will remain in stock at the time an order is processed.
4. Pricing and Payment
All prices displayed on our website are stated in Indian Rupees (INR), unless otherwise specified.
Prices, offers, and product availability may change without prior notice. The price applicable to an order will generally be the price displayed at checkout when the order is placed, subject to applicable law and correction of genuine pricing errors.
Customers are responsible for any applicable delivery charges, taxes, or other fees disclosed during checkout.
Payments may be processed through third-party payment gateways or other payment methods made available on our website. Orders may be processed after successful payment confirmation or according to the terms of the selected payment method.
We reserve the right to cancel an order where payment cannot be verified, a transaction appears fraudulent, or a genuine pricing or listing error occurs. Where payment has already been collected, eligible refunds will be processed in accordance with our Refund Policy and applicable law.
5. Order Confirmation and Acceptance
After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.
An order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance. We may need to verify payment, product availability, delivery information, and other relevant details before fulfilling the order.
We reserve the right to reject or cancel an order for legitimate reasons, including:
Product unavailability.
Incorrect pricing or listing information.
Suspected fraud or unauthorised transactions.
Incomplete or inaccurate delivery information.
Delivery restrictions or other operational limitations.
If an order is cancelled after payment, any applicable refund will be handled in accordance with our Refund Policy and applicable law.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time communicated during checkout or through order updates.
Delivery timelines are estimates and may vary due to courier operations, location, weather, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address and contact number.
Once an order is dispatched, customers may receive tracking information where available. If an order is delayed, damaged, or not delivered, please contact our customer support team with the relevant order details.
Any specific shipping terms published on our Shipping Policy page will also apply.
7. Cancellation, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are subject to our applicable Cancellation Policy, Return Policy, and Refund Policy, as published on our website.
Some products may be subject to specific return conditions due to their nature, condition, or supplier requirements. Any such restrictions will be communicated in accordance with applicable law.
If you receive a damaged, defective, incorrect, or materially different product, please contact us promptly and provide your order number and supporting photographs or other relevant evidence where appropriate.
Nothing in these Terms & Conditions is intended to exclude any consumer right or remedy that cannot lawfully be excluded under applicable law.
8. Use of Website
You agree to use our website only for lawful purposes. You must not:
Use the website for fraudulent, deceptive, or unlawful activities.
Attempt to gain unauthorised access to our systems or accounts.
Introduce malicious software, viruses, or harmful code.
Interfere with the operation, security, or availability of the website.
Copy, scrape, or misuse website content in violation of applicable law or the rights of others.
Submit false information or impersonate another person.
Use the website in a manner that infringes intellectual property or other legal rights.
We may restrict access to the website where reasonably necessary to protect our business, customers, and systems, subject to applicable law.
9. Intellectual Property Rights
Unless otherwise indicated, the website’s original text, design, graphics, logos, branding, and other content are owned by or licensed to Scholars’ Medical Book House or their respective rights holders.
You may access and use website content for personal, non-commercial purposes associated with browsing and purchasing products.
You must not reproduce, distribute, modify, publish, or commercially exploit protected website content without appropriate authorisation, except where permitted by applicable law.
Third-party book titles, publisher names, trademarks, and related materials remain the property of their respective owners.
10. Educational Information Disclaimer
Books and educational materials sold through our website are intended for learning, reference, and professional education.
Product descriptions and educational content are provided for informational purposes. They should not be treated as a substitute for professional medical judgement, diagnosis, or treatment.
Customers should consult qualified healthcare professionals for medical decisions and rely on current clinical guidance and official sources where appropriate.
11. Third-Party Services and Links
Our website may include links to or integrations with third-party services, such as payment gateways, shipping providers, analytics tools, and external websites.
These services may be governed by their own terms, policies, and procedures. We are not responsible for the independent content or practices of third parties, except to the extent responsibility cannot be excluded under applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Scholars’ Medical Book House will not be liable for indirect or consequential losses arising from the use of our website, temporary service interruptions, or circumstances beyond our reasonable control.
We do not guarantee uninterrupted or error-free website operation.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
13. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of the website, fraud, or material violation of these Terms & Conditions.
This provision does not apply to the extent a claim results from our own unlawful conduct or where such an allocation of responsibility is prohibited by law.
14. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have had the opportunity to review our Privacy Policy.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website functionality, products, or applicable laws.
Updated terms will be published on this page with a revised effective date. Changes will apply in accordance with applicable law, and continued use of the website after an update will be subject to the revised terms to the extent legally permissible.
16. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of our website or purchases made through it will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts, subject to mandatory consumer protection rights and other applicable legal requirements.
We encourage customers to contact us first so that we can attempt to resolve concerns promptly and fairly.
17. Contact Information
For questions regarding these Terms & Conditions, orders, products, payments, or website services, please contact us using the details below.
Business Name: Scholars’ Medical Book House (SMBH)
Website: https://smbhhingoli.com/
Email: smbhingoli@gmail.com
Additional Email: smbhnllcc@gmail.com
Phone: Please refer to the verified contact numbers published on our website.
Address: MG Shopping Complex, Shop No. 04, Benaek Sakham Cafe, Opposite Hari Om Day Night Pharmacy, Near Old Bypass, Bailson, Hingoli – 431513.
We will make reasonable efforts to review and respond to customer enquiries.
Scholars’ Medical Book House (SMBH)
Thank you for choosing us for your medical books and educational resource needs.
